Skip to content Effective Date: March 2024
Welcome to TruRide (truridenyc.com). By booking a tour or using our website, you agree to the following terms and conditions.
All bookings must be made in advance through our website or authorized platforms.
Full payment is required at the time of booking.
We provide private pedicab rides in Central Park and surrounding areas.
Tour duration and stops may vary depending on traffic, weather, and customer preferences.
Customers are responsible for arriving on time at the agreed meeting location.
Failure to arrive on time may result in cancellation without refund.
All passengers must follow safety instructions during the ride.
We reserve the right to refuse service to anyone behaving inappropriately.
Children must be accompanied by an adult.
Discounted pricing may apply for children aged 3–12.
Tours operate in most weather conditions.
In case of severe weather, we may reschedule or cancel the tour.
Please refer to our Refund Policy page for detailed information regarding cancellations and refunds.
TruRide is not responsible for:
Lost or stolen personal belongings
Delays caused by traffic or external factors
Injuries resulting from failure to follow safety instructions
We may use third-party services such as FareHarbor for booking and payment processing.
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.
Email: info@truridenyc.com
Website: https://truridenyc.com
These terms and conditions govern your use of TruRide pedicab tour services. By booking a tour, you agree to follow these terms and conditions which are designed to ensure a safe, enjoyable experience for all guests. Please read these terms and conditions carefully before making your reservation.
Our terms and conditions require that all bookings be made at least 24 hours in advance. Cancellations made more than 24 hours before the scheduled tour receive a full refund under these terms and conditions. Same-day cancellations may be subject to a cancellation fee as outlined in our terms and conditions policy.
Weather-related cancellations are handled on a case-by-case basis under these terms and conditions. If conditions are unsafe for riding, we will offer a full refund or rescheduling at no additional cost. Our commitment under these terms and conditions is to provide you with the best possible experience while prioritizing your safety.
For questions about these terms and conditions, please contact us directly. You can also review our refund policy and privacy policy for additional information. Learn more about our tours at NYC Official Tourism Guide.
Rated 5.0 out of 5 across verified reviews from Google, Facebook and GetYourGuide. You can also read our reviews on GetYourGuide, Viator and Yelp.
“Tim and Dylan provided a great tour of the Park. They were knowledgeable and friendly. I would book again!”
“Great experience. Dil was our guide and we got to see Central Park in 1 hour. Dil was very kind and friendly, took our pictures, and I would 100% recommend.”
“It was a great experience with Vali, very knowledgeable!”
“Good info and relaxing ride with lots of photo opps.”
“We did enjoy our tour with Vali. He showed us nice places, took good pictures, and told a lot of stuff about New York.”
“Best tour guide!!”
